PLEASE WRITE A LETTER TO TWC IN ORDER TO DEMAND THE INTERNET SERVICE TO BE FIXED.

Monday, October 13, 2014

Time Warner Cable

PO Box 60074

City of Industry, CA 91716-0074

RE; TWC account number xxxxxxx4438

Dear Sir/Madam;

Since, June, 2014; I have moved to  9401 Pico Vista Rd. Downey, CA 90240 and the internet service has been very slow, cut off several times of the day and unstable.  I have suffered to the point that I must go to my office in order to complete my work.  I have sent faxes and called The TWC agents who were pleasant and said that there are repairs being done in the area.  I have also encountered TWC automated phone system that advised of repairs in the area.

I am demanding an account credit for several months since June 2014, where TWC didn’t deliver the service as promised and admitted the failure via live agents and automated phone systems.

I have always paid my bills on time despite the bad service; Now I am exhausted and very upset with the unprofessional service.  I look forward to solving this issue amicably!

Respectfully yours,

INTERNET FRAUD

MJ

Private Investigator

MJ@NowPi.com

Tel: USA  +1 858.750.8887

Visit us at  www.NowPi.com

Monday, October 13, 2014

Time Warner Cable

PO Box 60074

City of Industry, CA 91716-0074

RE; TWC account number 844830012103565421

Dear Sir/Madam;

Since, June, 2014; I have moved to Downey, CA 90240 and the internet service has been very slow, cut off several times of the day and unstable.  I have suffered to the point that I must go to my office in order to complete my work.  I have sent faxes and called The TWC agents who were pleasant and said that there are repairs being done in the area.  I have also encountered TWC automated phone system that advised of repairs in the area.

I am demanding an account credit for several months since June 2014, where TWC didn’t deliver the service as promised and admitted the failure via live agents and automated phone systems.

I have always paid my bills on time despite the bad service; Now I am exhausted and very upset with the unprofessional service.  I look forward to solving this issue amicably!

Respectfully yours,

10-31-2014

I have sent this letter on 10-13-2014 and called several times and complained about the internet service without any results or solutions.  Until Now, I didn’t receive a phone, call, letter or any type of communication from TWC.  If I must file a civil law suit in order to get your attention.  I will file a lawsuit. 

MJ

Private Investigator

MJ@NowPi.com

Tel: USA  +1 858.750.8887

Visit us at  www.NowPi.com

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